At Piramal Critical Care it is our constant endeavor to save and improve patients’ lives. This is a reflection of the Piramal Group’s core philosophy – “Doing Well and Doing Good”, which means to create a positive difference through our products and services for our stakeholders. It’s about serving all our stakeholders: our patients, our customers, our communities, our employees, and our business partners. It’s about living our values in our everyday actions, decisions and conduct, both personally and professionally. Keeping this in mind Piramal Critical Care has introduced a new concept that is an extension of our core philosophy. The concept of Patient Centricity. Over the years, we have evolved from a customer-centric organization to one that is patient-centric. This represents a more complex way of thinking, a new mindset and a new culture, which we all need to embrace.